Privacy Policy – DB Music Store

At DB Music Store, your privacy is important to us. In this privacy policy, we explain what personal data we collect, why we do so, and how we handle your data carefully.

1. DB Music Store Details

DB Music Store
Biltstraat 30
3572 BC Utrecht
The Netherlands

Website: https://www.dbmusicstore.com
Phone: 030 273 35 44
Email: denny.badri@dbmusicstore.com

DB Music Store is responsible for the processing of personal data as described in this privacy policy.

2. What data do we collect?

When you place an order, contact us, or use our website, we may process personal data such as:

  • First and last name
  • Address details
  • Email address
  • Phone number
  • Payment details
  • Order details
  • IP address
  • Data about the use of our website
  • Correspondence via email or contact forms

We do not collect more data than necessary.

3. Why do we use your data?

We use personal data for the following purposes:

Processing orders

To correctly process and ship your order and to keep you informed of its status.

Payment processing

For the secure handling of payments via our payment partners.

Customer service

To answer questions, provide service, and contact you when necessary.

Newsletters and promotions

Only when you have given your consent for this.

You can unsubscribe at any time via the unsubscribe link in the newsletter.

Improving our webshop

To make our website more user-friendly and better.

Legal obligations

For example, for tax and administrative obligations.

4. Sharing personal data with third parties

DB Music Store never sells your data to third parties.

We only share data with parties necessary for our services, such as:

  • delivery services;
  • payment providers;
  • hosting parties;
  • accounting software;
  • review platforms.

These parties may only use your data to perform their work for DB Music Store.
When necessary, we conclude processing agreements to properly protect your data.

5. Payments

Payments are processed via secure payment providers such as Mollie, PayPal, or other offered payment methods.
DB Music Store does not store full credit card details.

6. Cookies

DB Music Store uses cookies to ensure the webshop functions correctly and to analyze website usage.

Functional cookies

These are necessary for basic functions such as:

  • shopping cart;
  • logging in;
  • remembering preferences.

Analytical cookies

These give us insight into the use of our website so that we can improve it.

Where possible, we use anonymized data.

You can always manage or delete cookies via your browser settings.

7. How long do we store data?

We do not store personal data longer than necessary.

Order and invoice data

Due to the legal tax retention obligation, we store this data for a maximum of 7 years.

Customer contact

We store messages via email or contact forms for as long as necessary for customer service and follow-up.

Newsletter

We store your data until you unsubscribe.

8. Your rights

You have the right to:

  • view your personal data;
  • correct data;
  • have data deleted;
  • object to processing;
  • transfer data.

Do you want to exercise one of these rights? Please contact us via:
denny.badri@dbmusicstore.com

We will respond to your request as soon as possible.

9. Data security

DB Music Store takes appropriate measures to protect your data against loss, misuse, or unauthorized access.
Our website uses a secure SSL connection.

10. Complaints

Do you have a question or complaint about privacy or personal data? Please feel free to contact us.
If we cannot resolve it together, you have the right to file a complaint with the Dutch Data Protection Authority.

More information can be found at:
www.autoriteitpersoonsgegevens.nl

11. Changes to this privacy policy

DB Music Store may adjust this privacy policy when necessary, for example, due to changes in legislation or our services.
The most current version is always available on our website.